WBC News: Australia sues Westpac for negligence over financial hardship notices - 5th Sep 2023, 5:33am

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(Reuters) - Australia's corporate regulator on Tuesday said it was taking Westpac Banking Corp to court over its alleged failure to respond to customers' financial hardship notices between 2015 and 2022 within the required administrative time frame.

Under Section 72 of Australia's National Credit Code, an individual with overdue payments can request a change to the terms of their credit contract on the grounds of financial hardship, and creditors are expected to provide a response in writing wi...

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