Because they've already mentioned what secret sauce they are using....3. If MB have their own proprietary tech as 2 above, why would they disclose that to the world. It's their secret sauce after all.
A job at this level with this pay grade is not a sign of a failing company. A company growing and thriving!NEW JOB ON OFFER AT BRAINCHIP "TECHNICAL CUSTOMER SUPPORT DIRECTOR"
$175,000 - $250,000 GIG SOUNDS GOOD
I LIKE THE FOLLOWING PARAGRAPH!!!!!!!!!!!!
A principal goal for the Technical Customer Support Director is to bridge core engineering activities into commercialization efforts. This includes technical customer support policies, objectives, and initiatives. This is a hands-on position, managing a team as well as resolving higher level technical and customer relations issues. This position needs to be able to understand and maintain a working, technical knowledge of our client’s core technologies in order to provide full top level technical support.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Share This Job
Technical Customer Support Director
Job Title Technical Customer Support Director Job ID 27696794 Work Hybrid Yes Location Laguna Hills, CA 92653 Other Location Description
** NO AGENCIES PLEASE**
Come join the company leading the technological revolution in artificial intelligence. BrainChip is a global technology company producing a groundbreaking neuromorphic processor that brings artificial intelligence to the edge in a way that is beyond the capabilities of other products.
We are the world’s first commercial producer of ultra-low-power and high-performance artificial intelligence technology processors that enables a wide array of applications such as self-driving cars, hearing aids, drones, and agricultural equipment. The event-based neural network processor is inspired by the spiking nature of the human brain and is implemented in an industry-standard digital process.
Our company was recognized as one of the “Startups Worth Watching in 2021” in EE Times’ annual Silicon 100 list of global semiconductor technologies and our founder was named the winner of the AI Hardware 2021 Innovator Award. We have offices in Laguna Hills, California; Toulouse, France; Hyderabad, India; and Perth, Australia. We are also publicly traded on the Australian Stock Exchange (BRN:ASX) and the OTC Market (BRCHF).
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SUMMARY:
A principal goal for the Technical Customer Support Director is to bridge core engineering activities into commercialization efforts. This includes technical customer support policies, objectives, and initiatives. This is a hands-on position, managing a team as well as resolving higher level technical and customer relations issues. This position needs to be able to understand and maintain a working, technical knowledge of our client’s core technologies in order to provide full top level technical support.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
QUALIFICATIONS:
Develops service level standards focused on response times, issue resolution, service quality, and customer satisfaction.
Establishes policies and procedures that produce high quality customer support and that reflect industry best practices.
Ensures that systems are in place and are utilized to capture and report on service metrics, including any customer feedback or trends in product or service issues.
Manages resource decision-making, planning, and best practices.
Aligns technical customer support activities and initiatives to support and enhance the objectives of the organization.
Take ownership of unresolved technical issues, and bridge with Sales and Engineering teams to solve and/or develop solutions.
Manage customer technical relationships as required and work with internal resources to ensure a high level of customer satisfaction.
Ability to communicate orally with customers, management, and other co-workers, both individually and in front of a group is crucial.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Other Skills and Abilities:
B.S. in Computer Science, or EE; will consider experience in lieu of education
Requires a very high technical acumen and understanding of machine learning and deep learning experience using Python, Tensorflow
Firsthand experience with object classification, object detection, face recognition, keyword spotting a plus
Experience with Git version control system
Experience in CPUs, Tools and methodologies, machine learning, C++ programming
PCB design, layout and bring-up experience a plus
Has led small engineering teams
Has been in front line customer support role
Comfortable as a player coach—this is a very small team and the leader needs to spend 80% doing and 20% managing
Strong verbal and written communication skills
Ability to compose routine reports and correspondence
Ability to effectively communicate with persons of various social, cultural, economic, and educational backgrounds
Strong teamwork and interpersonal skills and analytical skills
Desire to be involved in a diverse and creative work environment
Must be a self-starter with mindset for growth and real passion for continuous learning
Benefits Offered:
· Competitive Pay - $175,000-$250,000 annually
· Restricted Stock Units
· Bonus Pay up to 10% of annual salary
· 401K with matching
· Free Lunch Daily
· Paid Time Off
· Holiday Pay
· Company-paid Medical HMO, Dental PPO, and Vision Insurance
· Company-paid Life Insurance and AD&D
· Employee Assistance Program, Caregiver Support, Adoption Assistance Program
· Flexible Spending Account
· Health Savings Account
· Commuter Benefit Program
· Employee Discounts
BrainChip is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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With the intro of LSTM and Transformers I believe this would be possible, hence where Akida2.0 architecture would come into it I think.I wonder if the AI is now smart enough now to figure out the speech pattern of the driver to understand if driver is talking in a general sense to a passenger(s), or to the car itself eg, Turn the heater up 5 degs vs TURN the heater up 5 degs
Definately Kachoo. My thoughts exactly!!!!!!!!A job at this level with this pay grade is not a sign of a failing company. A company growing and thriving!
I think I'm starting to see that they are overwhelmed with activity and then you feel like your chasing your tail and the tasks are not done in the order they need to be to get the sales finalized. IMO
I take this as highly highly positive.
Thanks Z.Ok, seriously. The baiting and flaming on all sides needs to stop. It's also against the rules, and you are using up my time. Another round of deletions, and the next lot of baiting and flaming ends in given some time out. I don't care what side of the debate you sit, this activity just ends up turning it all to shit and once again, undermines the forum.
There will be no further warnings.. come on people. I don't want to have to do this. Don't force my hand.
Agreed, you don’t hire for this role unless you have a high level of customer engagementA job at this level with this pay grade is not a sign of a failing company. A company growing and thriving!
I think I'm starting to see that they are overwhelmed with activity and then you feel like your chasing your tail and the tasks are not done in the order they need to be to get the sales finalized. IMO
I take this as highly highly positive.
Last one was the 23rd (today last year) at about 7pm, and the one before that was the 26th from memory. so I guess today or tomorrow...i hopeDoes anyone know what the latest date the annual report has to be out?
ThanksLast one was the 23rd (today last year) at about 7pm, and the one before that was the 26th from memory. so I guess today or tomorrow...i hope
ASX-listed companies must report their financial results to shareholders at least twice a year, within two months of the end of their balance sheet date. As most companies have balance sheet dates of 30 June, the main reporting season takes place in August when many companies release their full-year results.Does anyone know what the latest date the annual report has to be out?
Hi zeeb0t.Ok, seriously. The baiting and flaming on all sides needs to stop. It's also against the rules, and you are using up my time. Another round of deletions, and the next lot of baiting and flaming ends in given some time out. I don't care what side of the debate you sit, this activity just ends up turning it all to shit and once again, undermines the forum.
There will be no further warnings.. come on people. I don't want to have to do this. Don't force my hand.
Hi zeeb0t.
Thank you for your efforts.
Perhaps you could repost the rules here or provide a link or pointer to them so we can all have a refresh and be on the same page.
NEW JOB ON OFFER AT BRAINCHIP "TECHNICAL CUSTOMER SUPPORT DIRECTOR"
$175,000 - $250,000 GIG SOUNDS GOOD
I LIKE THE FOLLOWING PARAGRAPH!!!!!!!!!!!!
A principal goal for the Technical Customer Support Director is to bridge core engineering activities into commercialization efforts. This includes technical customer support policies, objectives, and initiatives. This is a hands-on position, managing a team as well as resolving higher level technical and customer relations issues. This position needs to be able to understand and maintain a working, technical knowledge of our client’s core technologies in order to provide full top level technical support.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Share This Job
Technical Customer Support Director
Job Title Technical Customer Support Director Job ID 27696794 Work Hybrid Yes Location Laguna Hills, CA 92653 Other Location Description
** NO AGENCIES PLEASE**
Come join the company leading the technological revolution in artificial intelligence. BrainChip is a global technology company producing a groundbreaking neuromorphic processor that brings artificial intelligence to the edge in a way that is beyond the capabilities of other products.
We are the world’s first commercial producer of ultra-low-power and high-performance artificial intelligence technology processors that enables a wide array of applications such as self-driving cars, hearing aids, drones, and agricultural equipment. The event-based neural network processor is inspired by the spiking nature of the human brain and is implemented in an industry-standard digital process.
Our company was recognized as one of the “Startups Worth Watching in 2021” in EE Times’ annual Silicon 100 list of global semiconductor technologies and our founder was named the winner of the AI Hardware 2021 Innovator Award. We have offices in Laguna Hills, California; Toulouse, France; Hyderabad, India; and Perth, Australia. We are also publicly traded on the Australian Stock Exchange (BRN:ASX) and the OTC Market (BRCHF).
![]()
SUMMARY:
A principal goal for the Technical Customer Support Director is to bridge core engineering activities into commercialization efforts. This includes technical customer support policies, objectives, and initiatives. This is a hands-on position, managing a team as well as resolving higher level technical and customer relations issues. This position needs to be able to understand and maintain a working, technical knowledge of our client’s core technologies in order to provide full top level technical support.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
QUALIFICATIONS:
Develops service level standards focused on response times, issue resolution, service quality, and customer satisfaction.
Establishes policies and procedures that produce high quality customer support and that reflect industry best practices.
Ensures that systems are in place and are utilized to capture and report on service metrics, including any customer feedback or trends in product or service issues.
Manages resource decision-making, planning, and best practices.
Aligns technical customer support activities and initiatives to support and enhance the objectives of the organization.
Take ownership of unresolved technical issues, and bridge with Sales and Engineering teams to solve and/or develop solutions.
Manage customer technical relationships as required and work with internal resources to ensure a high level of customer satisfaction.
Ability to communicate orally with customers, management, and other co-workers, both individually and in front of a group is crucial.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Other Skills and Abilities:
B.S. in Computer Science, or EE; will consider experience in lieu of education
Requires a very high technical acumen and understanding of machine learning and deep learning experience using Python, Tensorflow
Firsthand experience with object classification, object detection, face recognition, keyword spotting a plus
Experience with Git version control system
Experience in CPUs, Tools and methodologies, machine learning, C++ programming
PCB design, layout and bring-up experience a plus
Has led small engineering teams
Has been in front line customer support role
Comfortable as a player coach—this is a very small team and the leader needs to spend 80% doing and 20% managing
Strong verbal and written communication skills
Ability to compose routine reports and correspondence
Ability to effectively communicate with persons of various social, cultural, economic, and educational backgrounds
Strong teamwork and interpersonal skills and analytical skills
Desire to be involved in a diverse and creative work environment
Must be a self-starter with mindset for growth and real passion for continuous learning
Benefits Offered:
· Competitive Pay - $175,000-$250,000 annually
· Restricted Stock Units
· Bonus Pay up to 10% of annual salary
· 401K with matching
· Free Lunch Daily
· Paid Time Off
· Holiday Pay
· Company-paid Medical HMO, Dental PPO, and Vision Insurance
· Company-paid Life Insurance and AD&D
· Employee Assistance Program, Caregiver Support, Adoption Assistance Program
· Flexible Spending Account
· Health Savings Account
· Commuter Benefit Program
· Employee Discounts
BrainChip is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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Good morning All,
Many would have noticed how many new positions are being created by Brainchip management, which is clearly representative of a company whose being flooded.
I have been told that the HR employee at Brainchip in the US simply can't keep up with the amount of hiring action that's currently taking place, the company has on previous occasions mentioned driving the staff base up to around 100, so this plan is obviously still unfolding.